Ticket holders asking questions after The Warehouse in Carmel announces closing
Local music venue The Warehouse, at 254 1st Avenue SW, in Carmel, has heard its last tune, closing its doors on Jan. 24 and leaving ticket holders to scheduled shows asking when and if they will receive refunds.
Paul Gilkes, a resident of Sidney, Ohio, told Current he purchased two tickets to see Leon Russell in October of last year. The show was rescheduled for March due to Russell’s poor health, and then ultimately cancelled when Russell died on Nov. 13.
“I love Carmel. It’s a fabulous town,” said Gilkes, who had attended two previous shows at The Warehouse. “It was a great, beautiful venue. Nice people, cordial.”
Gilkes said once the Russell concert was officially cancelled, he asked for a refund for the tickets, which he paid $135 each for, but was told by a representative at The Warehouse he could use the credit for a different, future concert.
Now, he is left wondering how and if he will see that money refunded to him.
“I am going to pursue all legal recourse that is open to me,” Gilkes said.
When asked about refunds to ticket holders, owner of The Warehouse Heather Ramsey issued the following statement via email:
“I am extremely disappointed that I will have to close the Warehouse. At this time, I am currently evaluating my options for the future and looking forward to my next endeavor,” Ramsey stated.
“I can’t (go into detail),” Ramsey then told Current this morning. “It’s all with the lawyers right now. I don’t have any answers. I’m truly broken-hearted having to make this decision.”
Ticket holders aren’t the only ones asking questions.
Artist Duke Tumatoe was scheduled to perform at The Warehouse Jan. 28. According to the Duke Tumatoe’s manager, Justin Seidenberg, he received notice of The Warehouse closing in an email on Jan. 24.
“We just learned about it yesterday via email as well. We tried contacting the owner multiple times this week with no response,” Seidenberg stated in an email to Current. “We are hoping to have a replacement show but still trying to figure it out. We are truly sorry to all our fans who bought tickets but this is 100 percent out of our control. If I was a fan who bought tickets, I might try to dispute it with my credit card company to try to get my money back. I will let you know once we have more info on if we are able to put together show.”
Singer Sara Watkins was also scheduled to perform this week on Jan. 27.
This story will be updated.